Official Documents

Privacy Policy 975 — Your Data Security Is Our Priority

At 975, we understand that your personal data is a trust that must be carefully upheld. This Privacy Policy explains in detail how we collect, use, store, and protect your information throughout your use of our platform.

Last Updated: 1 January 2026

975's Six Pillars of Data Protection

We don't just talk about data security — we enforce it through robust, proven systems and procedures.

Advanced-Grade Encryption

All data transmitted between your device and 975 servers is protected by 256-bit SSL encryption technology — the same standard used by leading financial institutions worldwide. Your information never travels exposed.

Secure Data Storage

Members' personal data is stored in certified data centres with strict physical and digital security controls. Access to sensitive data is restricted to authorised personnel only, and all access is logged for audit purposes.

Identity Verification (KYC)

Our KYC process uses a secure automated document verification system. Copies of your identity documents are stored with full encryption and used solely for verification and legal compliance purposes.

No Data Selling

975 has never sold and will never sell your personal data to any third party for marketing or any commercial purpose. Your data belongs to you — we only use it to provide you with a better service.

Continuous Monitoring

Our security system monitors suspicious activity in real time, 24 hours a day. Any intrusion attempts or unauthorised access will be automatically detected and blocked before they can affect your data.

Controls in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. Our support team will process all data-related requests within 7 business days at no additional charge.

Important Notice: By using the 975 platform, you consent to the collection and use of information as described in this Privacy Policy. Please read this document carefully. If you have any questions, our support team is ready to assist.

1 Introduction

975 takes our responsibility to protect every member's privacy seriously. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you use our website, mobile app, and all services operating under the 975.lc domain.

This policy applies to all users of the 975 platform, including website visitors, prospective members, and registered members. We are committed to safeguarding your privacy in accordance with applicable data protection laws.

By registering, logging in, or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. Continued use of the platform following any policy amendment shall be deemed your acceptance of the updated terms.

2 Information We Collect

We collect various types of information depending on how you interact with our platform. Below is a summary of the data categories we collect:

Data Categories Example Information Collection Method
Personal Identity Full name, MyKad/passport number, date of birth, gender Registration form, KYC process
Contact Information Email address, phone number, residential address Account registration, profile updates
Financial Data Bank account number, account holder name, transaction history Deposit and withdrawal process
Technical Data IP address, device type, web browser, operating system Automatically during platform use
Usage Data Betting history, games played, active session time Automatically during platform activity
Communication Data Live chat records, support emails, filed complaints Interactions with the support team

We only collect data that is strictly necessary for legitimate purposes. You are not required to provide information beyond what is needed for basic registration, however full KYC is required to activate the withdrawal function.

3 How We Use Your Data

The data we collect is used for specific, lawful, and transparent purposes. The following are the primary purposes for which your personal data is used:

  • Account management — to create, verify and maintain your 975 account.
  • Transaction processing — to process deposits, withdrawals and all financial activity in your account.
  • Identity verification (KYC) — to verify that you meet the age requirement and to prevent identity fraud.
  • Fraud prevention — to detect and investigate suspicious activity that may compromise your account security.
  • Legal compliance — to fulfil our obligations under anti-money laundering laws and gaming regulations.
  • Service improvement — to analyse usage patterns and improve the overall platform experience.
  • Service communications — to send important notifications related to your account, transactions and security updates.
  • Customer Support — to help resolve enquiries, complaints and technical issues more efficiently.

We do not use your data for any purposes not stated above without first obtaining your explicit consent.

4 Sharing Data with Third Parties

975 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, in certain situations, we may need to share necessary information with the following parties:

  • Payment providers — banks, e-wallet companies and payment processors used to carry out your transactions.
  • KYC service providers — certified third-party identity verification companies that comply with international data security standards.
  • Legal authorities — government agencies or law enforcement bodies when required by law or court order.
  • Technology providers — software, cloud computing and IT infrastructure providers that help us operate the platform, subject to strict confidentiality agreements.

All third parties that receive your data are required to comply with data protection standards equal to or higher than those we practise. We are not responsible for the privacy practices of third parties operating outside the scope of our services.

5 Cookies & Tracking Technologies

975 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Necessary cookies (essential cookies) — required for core platform functions such as login, session verification and security. These cookies cannot be disabled.
  • Performance cookies — to collect information on how you use the platform to help us identify and resolve technical issues.
  • Functional cookies — to remember your preferences such as language, display settings and login details for your convenience.
  • Analytics cookies — to help us understand aggregated, anonymised usage patterns for continuous improvement purposes.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality and your overall user experience.

6 Data Security

975 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction.

1
256-bit SSL Encryption
All data communication between the platform and your device is protected by industry-grade SSL encryption, ensuring sensitive information cannot be intercepted by unauthorised parties.
2
Two-Factor Authentication (2FA)
An additional security layer is available for all accounts. You are encouraged to enable 2FA via an authenticator app or SMS for maximum protection against unauthorised access.
3
Real-Time Threat Monitoring
Our automated security system monitors all account activity around the clock and will send an immediate alert if any unusual or suspicious activity is detected on your account.
4
Internal Access Controls
Access to members' personal data within our internal systems is restricted to staff with a legitimate business need, and every access is recorded in securely stored audit logs.
5
Regular Security Audits
Our platform infrastructure undergoes regular penetration testing and security audits conducted by independent security experts to identify and address any vulnerabilities.
7 Data Retention & Deletion

975 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable law.

  • Active account data — retained for the duration your account is active and for 5 years after account closure for legal compliance purposes.
  • Financial transaction records — retained for a minimum of 7 years in accordance with legal requirements relating to financial records and anti-money laundering.
  • KYC Documents — retained for the duration the account is active plus 5 years after account closure.
  • Support communication logs — retained for 2 years from the date of last interaction.
  • Analytics cookie data — automatically deleted 13 months from the date of collection.

Once the retention period has expired and there is no legal requirement to keep it, your data will be securely deleted using methods that ensure it cannot be recovered.

8 Your Rights

As a 975 member, you have the following rights regarding your personal data. All requests will be processed within 7 business days:

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you may request an immediate correction.

Right to Erasure

You may request the deletion of your data, subject to applicable legal obligations.

Right to Restriction

You may request that the processing of your data be restricted in certain recognised circumstances.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Object

You may object to the processing of your data for specific purposes, including marketing communications.

9 Children's Privacy

The 975 platform is exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data from individuals under the age of 18.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. If you believe someone under the age of 18 has registered on our platform, please contact our support team immediately.

10 Privacy Policy Amendments

975 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. The date of the latest update will always be displayed at the top of this page.

For material amendments that significantly affect your privacy rights, we will notify you via your registered email or in-account notification at least 14 days before the changes take effect. Continued use of the platform after the effective date shall be deemed your acceptance of the amended policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy Officer through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • Response time: Within 24–48 hours for general enquiries, 7 business days for official data requests

We encourage you to contact us first before filing a formal complaint with any relevant authority. We are committed to resolving every concern fairly and transparently.

Join 975 — The Platform That Protects Your Privacy

Now you know how we protect your data. Register with 975 today and enjoy a safe, fair, and exciting wagering experience with the peace of mind that your privacy is always protected.

By registering, you agree to our Terms and Conditions and Privacy Policy us. For players aged 18 and above only.

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